AI answering service
An AI answering service that picks up every call
Your AI receptionist answers every call, day or night, books appointments, captures the caller's details in your CRM and transfers to a person when it matters. It starts with a free automation assessment.
Coming soon. Book a Brainstorm to be one of the first teams we set it up for.
What is an AI answering service?
An AI answering service picks up your business line with a natural voice, answers common questions from your own information and takes the next step: booking a time, taking a message or passing the call to your team. It works after hours, at lunch and when every line is busy.
We set it up on your number, connect it to your calendar and CRM, and write the script with you. Every call opens by telling the caller they are speaking with an AI assistant and that the call is recorded.
Every call answered
A missed call is often a lost customer. Your AI receptionist picks up, gets the facts and makes sure the right person hears about it.
After-hours calls
Calls at night and on weekends are answered, and urgent ones reach whoever is on call.
Appointment booking
Callers hear open times and book while they are on the line, and the appointment lands on your calendar.
Every caller in your CRM
Name, number and the reason for the call land in your CRM with a short summary, so follow-up starts from the facts.
Warm transfer to your team
When a caller needs a person, the call is passed on with a summary of what was said.
Businesses that live on the phone
Home services
Plumbing, HVAC and repair calls are answered at any hour, and urgent jobs reach whoever is on call.
Professional services
New client inquiries are answered and captured, and the firm decides what goes to a person.
Real estate
Buyer and seller calls get an answer and a booked time instead of a voicemail.
Any busy front desk
Overflow and lunch-hour calls are picked up, so the team can focus on the people in front of them.
Not sure an AI answering service fits your calls? The free automation assessment will tell you.
From one conversation to a phone that always gets answered
Brainstorm
Your free automation assessment, on a thirty-minute call. Tell us where your week goes. You leave knowing where your best opportunity is, whether or not you work with us.
Plan
The Full Automation Plan, in five business days: the workflows costing you the most, with hours and dollars against each one. $1,479, credited to the build.
Build
You choose from a list with real numbers next to it. We build what you pick and connect it to the tools you already use.
Monitor
We keep watch after launch, fix what breaks and tune what could run better, so the time you won back stays won.
Start free. Go deeper when you're ready.
Your Brainstorm is the free automation assessment. The Full Automation Plan lands in five business days, and covers four things.
- Where the hours goThe workflows costing you the most, with hours and dollars against each one.
- Data alignmentSecure access to your data for the people who need it.
- What to build firstA list with real numbers next to each item, so you choose what gets built.
- You own the planWork with us or use your team. Either way, it's yours to build from.
Every call follows the same three rules
Your callers' details are connected securely and fingerprinted, on every call.
Only the access it needs.
Each connection gets the smallest set of permissions its job requires. A reporting job can read your numbers. It can't change them.
Fingerprinted, every run.
Every automation run is logged, so you can always trace it.
Keys kept in a vault.
Passwords and API keys live in a secure vault, never in the code and never in an email thread.
AI answering service, answered
Will callers know they are talking to AI?
Yes. Every call opens by saying the caller is speaking with an AI assistant and that the call is recorded, because disclosure and recording-consent rules vary from state to state.
Can the AI receptionist book appointments?
Yes. It checks your calendar, offers open times and books the appointment while the caller is on the line, and the details land in your CRM.
What happens when a caller needs a real person?
The AI receptionist transfers the call to your team with a short summary, or takes a message and sends it straight away if nobody is available.
Can it answer only after-hours calls?
Yes. It can take every call, only after-hours calls, or only the calls your team can't get to, on the rules you choose.
What does an AI answering service cost?
It starts with the free automation assessment. The Full Automation Plan is $1,479, credited in full if we build it within 60 days, and it sets out the setup and monthly running cost for your call volume before you commit.
Bring the calls your team misses
In thirty minutes you'll know what it's costing you. No pitch deck, no obligation.
Calendar not loading? Email travis@icommstudios.com or call 704-313-8223.